On any given day you will find these two ladies waiting to greet you in our Partner Agency Lobby at the Orlando Warehouse. Many times I can hear laughter pouring over from the agency lobby and I can almost always count on it coming from Charlotte or Evelyn interacting with the agencies. They offer a familiar face and help the whole shopping experience feel less intimidating and more welcoming. I once asked both of them what they love most about their jobs and they both said that the agencies they interact with daily make their job meaningful. Charlotte and Evelyn are responsible for scheduling agency appointments, finalizing agency orders, answering food assistance calls, managing agency shopping and the list could goes on! Above all of this they continually provide great customer service to each agency that walks through our lobby doors. So, the next time you’re in our agency lobby be sure to stop and give an extra thank you to Charlotte and Evelyn we could not do what we do without them!
– Fernanda Ngo