Partner Agency Trainings

Agency Orientation

ALL Highest Authority Figures, Main Contacts and Shoppers are required to attend orientation.

Orientation allows us to ensure that all feeding programs are instructed in the rules, regulations and standards that we have in place.

The training will include information regarding Food Bank rules, review of the MOA, compliance, and expectations, as well as a tour of the Partner Agency Lobby and Shopping Mart!

Click here to view and register for an upcoming New Agency Orientation


Shopper Training

A shopper training score of 90% or above is required to become a qualified shopper.

To view/print the Shopper Training PowerPoint in English, Click Here

To view/print the Shopper Training in Spanish, Click Here

Click here to access the test in English, then complete the login fields as follows:

First name: Your agency account number followed by your agency name (for example: Second Harvest OB001)

Last name: Full name of the authorized shopper taking the test (for example: Erin Gray)

Access code: SHFB

oprima aquí para version en Español Código de acceso: Spanish


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Online Safe Food Handling Training

Online Safe Food Handling Training

Is your safe food handling certificate expiring soon? Did you know that a safe food handling course is available online through Responsible Training?


Here are instructions to complete the safe food handling course online:


  1. Visit Responsible Training.
  2. Select State: Florida.
  3. Select Food Handler Training in English or Spanish.
  4. Select the Quantity you would like to purchase.
  5. Click Add Selected Products.
  6. Review your Shopping Cart, and select Checkout.
  7. If you already have an account, login. If you DO NOT have an account, select Create New Account and follow prompts to complete your course.
  8. Once you complete the course, provide a copy of your certificate to Agency Relations. The certificate expires three years from the date you complete the course.

Please note: Responsible Training is not affiliated with Second Harvest. If you have questions or need assistance with the online course you will need to contact Responsible Training directly at 512-996-0909 or