Archive for the 'Seminole County' Category

April 10, 2017

Don’t Forget About those Quarterly Reports!!

Author: Agency Relations & Programs Team

Don’t forget that every three months your Quarterly statistics are due, you can submit these through the same portal you place your order through. Below is a step by step guide on how to submit your quarterly reports. Without these submitted by the first week of the new quarter you will not be able to order.

 

If you have any questions or need help contact your agency representative.

 

April 10, 2017

Plantain Waffle Recipe

Author: Agency Relations & Programs Team

Healthy, quick , and delicious! This Plantain Waffle recipe is sure to become a fast favorite. Now we have an easy step by step video showing how YOU can whip up plantain waffles that are just as delicious as Chef Terah’s.

 

March 16, 2017

A Post Conference Letter to our Agencies

Author: Agency Relations & Programs Team

Hello Partner Agencies,

     Thank you for participating in our second annual Partner Network Conference. We hope you left feeling engaged, empowered and energized. The goal of the conference was to create opportunities for our agency network to collaborate, share ideas and best practices to become the strongest partner agency you can be.

We want your enthusiasm for learning new things to continue. In case you weren’t able to attend the conference or if there was a session you missed and wanted to attend, below you will find a link to our Partner Agency Website, where you’ll find all the PowerPoints from the conference.

Click here to view the PowerPoints

Click here to view Agency Photos

One part of conference that was very important to us was the survey. Understanding your responses helps us to understand how we can best serve you, what things worked, and what didn’t. Below you will find a link to the survey results.

Click here to complete the survey

One of the fun things that we noticed throughout the day was agencies from different counties sharing ideas and best practices with each other. We would love to see this continue throughout the year. We wanted to attach the roster of all the agencies who attended the conference to be used as a networking resource. You will find an excel sheet separated by county attached to this email of the attendees.

If you attended the Healthy vs. Hungry workshop with Karen Broussard and Bill Collins, then you got a chance to hear a little bit about how hunger and health are closely related.  You and your agency have an important role to play in helping your clients improve their health and manage many chronic diet-related diseases.  Bill and Karen outlined a number of ways to help, from arranging your pantry space differently to ordering more fresh produce. 

Lastly, and maybe most importantly, keep your eyes open for opportunities to advocate about food policy.  We will keep you posted about upcoming votes that will need you to raise your voice by phone, email or visits to your local, state and national elected officials.  Let us know if you’d like additional training in how to effectively advocate.  With enough interest, we could make that available.

Once again, thank you for spending the day with us and for all you do in your communities. We look forward to next year’s conference!

Warm regards—

The Second Harvest Agency Relations Team,

 

Erin Gray                                              Stephen Currence

Patti Delacruz                                                    Fernanda Delgado

March 13, 2017

Your Opinion Matters

Author: Agency Relations & Programs Team

Hello Partner Agencies,

Every year, we conduct an agency customer service survey that helps us improve and examine our current performance across the various food bank departments and programs. The best way for us to assess our performance is by requesting that our Partner Agencies provide their opinions through a survey.

The survey is offered online and should take about 5 minutes to complete. It is confidential, and you can choose to omit sections that ask for your contact information and agency name. Below, you will find a link that will take you to the Survey Monkey survey. We ask that you please fill out all the sections that pertain to you, including those requesting comments.

The more information we receive, the better we can help you in the future. Please remember while you are filling out the survey, there are no wrong answers. We appreciate your honest feedback of the different areas.

If you have any concerns or questions about this survey, please feel free to contact Erin Gray , Egray@feedhopenow.org or 407-514-1045.

The agency customer service survey will run from Thursday February 16th, until Friday May 5th. By participating in this survey, you will be making an important contribution helping Second Harvest Food Bank to improve and serve you better.

Please remember that your opinion counts.

What do you have to do?

Please click on the link below to start the customer survey:

 

Orlando warehouse:  https://www.surveymonkey.com/r/GXPWWFV

Brevard :  https://www.surveymonkey.com/r/GMYPX5S

Volusia :  https://www.surveymonkey.com/r/8M63KNJ